Cross Connection Control Program

The Town of Plainville makes every effort to ensure that the water delivered to your home and business is clean, safe, and free of contamination. Our staff works very hard to protect the quality of the water delivered to our customers from the time the water is withdrawn from our water sources, throughout the entire treatment and distribution system.

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Backflow and Cross-Connections

The Plainville Department of Public Works is continuously jeopardized by cross connections unless appropriate valves, known as backflow prevention devices, are installed and maintained. We continually survey all industrial, commercial, and institutional facilities in Plainville to make sure all potential cross connections have been identified and eliminated or properly protected by a backflow prevention device. We also inspect and test each backflow preventer to make sure that it is providing maximum protection. Please call the Water and Sewer Operations Supervisor at 508-695-6871, ext. 202 with any questions you may have regarding cross connections and backflows.

If you are the owner or manager of a property that is being used as a commercial, industrial or institutional facility you must have your property's plumbing system surveyed for cross-connection by Certified Water and Sewer personnel. If your property has NOT been surveyed for cross-connection please contact the Water and Sewer Operations Center at 508-695-6871 for a survey. The Massachusetts Drinking Water Regulations, 310 CMR 22, requires all public water systems to have an approved and fully implemented Cross-connection Control Program (CCCP). The Plainville Department of Public Works is working diligently to protect the public health of its drinking water customers from the hazardous caused by unprotected cross connections through the implementation of its cross-connection survey program, elimination or proper protection of all identified cross-connections, the registration of all cross-connections protected by a reduced pressure backflow preventers (RPBPs) or a double check valve assemblies (DCVAs), and the implementation of a testing program for all RPBPs and DCVAs.

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